The five benchmarks Anya checks every week across three Perfect Blend locations and Collective Ladies Salon — chair utilisation, rebooking rate, retail attach rate, client retention, and deposit compliance — before she looks at anything else.
Not twelve KPIs on a dashboard nobody opens. Five numbers, the formula and target for each, plus a worksheet to plug in your own figures today. What you do with the gap between your number and the target is the entire job of running a salon.
A free Salon Growth guide from Anya Johnson — six businesses, three partners, all bootstrapped.
Instant digital download (PDF). By Anya Johnson.
Work through it at your own pace.
Ready for more than the book can give you?
Follow along on Instagram — @theanyajohnson (personal) and @freedombyanyajohnson (Freedom by Anya Johnson).
And when you want real accountability, not just a plan on paper, book your 1:1 call with Anya and take this to the next stage.
— The two-question filter for choosing what's actually worth building in it.
— Turn your windows into an actual weekly plan, with the scripts to protect them when someone tries to take them back.